Faq

When loading to ship your goods you must:
	- Bring your goods to the SOBEMAP Depot
	- Collect your shipment form from the Forwarding Agency of the Shipping Company transporting the goods
	- Present the shipment form at the SOBEMAP Sales Department to pay export handling and positioning charges when the goods are in the container.

Submit this at the Operations Department Secretariat to collect the following documents required to authorise loading:


	1 - Goods must be off-loaded within the stipulated period

A	You have just received the arrival notice of your goods from the Forwarding Agent of the Shipping Company - Locate your goods by identifying the SOBEMAP Depot or quay concerned; the Sales Department is at your service for this purpose - Contact the Forwarding Agent of the Shipping Company to withdraw the Waybill (usually referred to as Delivery Bond or Dispatch Bond). - Then go to the SOBEMAP Sales Department with the Waybill to pay Cargo handling charges
B	You can start removing your goods from the SOBEMAP quay located within the Port area.
	- Show the receipts of payment of handling charges in these places to enable the Storekeeper prepare a delivery note.
	However, do not forget the formalities required by other Port operators. They are compulsory to ensure the release of your goods, but are not to be done before the delivery note is issued.
	- Clearly state any damages to your goods in the area marked "constat d'avaries (damage report)" on the delivery note before you or your representative countersign.

You have paid handling charges but for reasons beyond your control you are late in removing your goods. Here is what you do:
A	verify that you have already paid security charges.
	Return to the SOBEMAP Sales Department with the receipts to pay the new security charges.
B	Four (4) months and fifteen (15) days after your goods arrived at the Port.
	Your goods are likely to have been transferred to the Port Customs Warehouse.
	If you want to remove them:
	Check at the Customs Warehouse to make sure that your goods are still there and have not been auctioned off.
	If they have not been sold off, go to the SOBEMAP Sales Department to pay the charges required for you to remove your goods.

- Storage spaces on shore and at the quay (29 654 m�) and a container park (53 27 276.41 m�) very close to the quays thus reducing the time spent to transfer goods from the quay.

An equipment pool for each operation and the possibility of lifting goods directly from the under-hoist of ships ensure peak performance for SOBEMAP in handling:

This equipment park is supervised and maintained by the Repair and Maintenance Department and ensures that equipment are always available.

Special partnership agreement options with foreign fleets offering some special advantages. Such fleet as MESSINA LINE, OTAL and GRIMALDI COBELFRET already have special partnership agreements with SOBEMAP. This option exists in the area of:

An efficient and fully integrated information technology system, covering the Invoicing, Container park management, Ship management and Accounts Departments.

- A special computerised counter for the deposit and processing of invoice documents of land-locked countries and other foreign countries to ensure smooth operations.