Loading procedure

For the shipping of your goods you must

- Bring your goods to the SOBEMAP Depot  

- Collect your shipment form from the Forwarding Agency of the Shipping Company transporting the goods  

- Then present the shipment form at the SOBEMAP Marketing Department to pay export handling and positioning charges when the goods are in the container.

- Go to the service hangar concerned to submit the documents required for shipment. These include:

-       the Shipment form  

-         Export-handling invoice

-         Customs declaration form

Off-loading procedures

1 - Goods must be lifted within the stipulated period  

A-  You have just received the arrival notice of your goods from the Forwarding Agent of the Shipping Company

- Locate your goods by identifying the SOBEMAP Depot or reservation strip concerned.

- Contact the Forwarding Agent of the Shipping Company to withdraw the Waybill (usually referred to as Delivery notice or Lifting notice).

- Then go to the SOBEMAP Marketing Department with the Waybill to pay the handling charges

B You want to start removing your goods from the SOBEMAP hangar located within the Port area.

- Show the receipts of payment of handling charges in these places to enable the Storekeeper prepare a delivery note.  

However, do not forget the formalities required by other Port operators. 

They are compulsory to ensure the release of your goods, but are not to be done before the delivery note is issued.  

- Declare any damages to your goods in the area marked "constat d'avaries" (damage report)" on the delivery note.  

Removal of goods after the stipulated period

You have paid handling charges but for reasons beyond your control you are late in removing your goods. 

Here is what you do:  

A- verify to make sure you have already paid security charges.  

Return to the SOBEMAP Sales Department with the receipts to pay the new security charges.  

B- Four (4) months after your goods arrived at the Port.  Your goods have been transferred to the Port Customs Warehouse and you want to clear them

Check at the Customs Warehouse to make sure that your goods are still there and have not been auctioned off.

If they have not been sold off, go to the SOBEMAP Marketing Department to pay the charges required for you to remove your goods.

Deadline for removing goods

a) Consumer goods

- Goods in containers: At importation or exportation, the deadline for the goods franchise is 6 days from the date the vessel made them available. This is counted from 48 hours after the arrival of the ship.

- Vehicles and mobile hardware: At importation and exportation, the deadline of the franchise if from 4 days after the vessels made them available, which is 48 hours after the arrival of the ship.

The deadline of the franchise at importation is 8 days from the date they are made available by the ship, being 48 hours after the arrival of the ship.

b) Good in transit

At importation or exportation, the deadline for the goods franchise is 15 days from the date the vessel made them available. This is counted from 48 hours after the arrival of the ship.

However, an additional day may be granted at importation at the rate of 200 tons for large amounts of bagged goods.

The deadline of franchise for all whatever the type, is 18 days.